New-Customer-Questionnaire

About You

Name of person from your organisation leading the project

Contact Number

Email Address

Are there any other collaborators/stakeholders for this project

No Yes

Name

Email Address

Name

Email Address

Name

Email Address

About Your Business

Business Name

Business Display Name

Business entity

Limited Company (LTD) Limited Liability Partnership (LLP) Sole Trader or Partnership Community Interest Company (CIC) Charity Other

Other Business Entity

Address of business that you want to display

Main Contact Number

Main Email Address

Project Summary

What are the main goals for your new website?

Enhance your existing brand Generate more leads/sales Use as a reference point for customers Promote latest news Build brand awareness Sell products or services (e-commerce) Grow your subscription base Other

Other Goals

About Your Domain Name

I have an existing domain name that I want to use I don't yet have a domain name but I will source one myself I would like Step Internet to source a suitable domain name for my business

Do you have access to where you domain name is hosted?

Yes No I'm not sure

Please enter the primary domain name and any other domain names that you want to use

What are your usual hours of business?

Monday - Friday

Saturday

Sunday

Bank Holidays

Please enter any registration numbers you'd like displayed on the website

Please list an accreditations or memberships of any trade association

Where would you like these displayed on the website?

Header Footer Homepage Every page Separate accreditations page

Please describe your business

What are your Unique Selling Points? (USPs)

Please list any insurance, warranty agreements or special notices that you would like to display on the website.

Please list any social media platforms associated with the business

Which image best portays your business? (Tick all that apply)

Traditional Professional Corporate Modern Minimalist Vibrant Fun Retro Energetic Friendly

Do you have a company mission statement? (e.g. LEGO: “To inspire and develop the builders of tomorrow.”)

Yes No

Please enter your mission statement below

Would you like us to create one for you?

Yes No

About your customers and competitors

Describe your target audience

Where are your target customers based?

Locally Nationwide International

Who are your main competitors?

About Your Services

Please list your primary services

Please list any additional services that your business offers

How do customers pay for services/goods?

Debit / Credit Card Bank Transfer Cash Paypal Sage Pay Cheque Cryptocurrency Direct Debit Standing Order

Do you want to offer your customers the option to pay for services or goods through your website?

Yes No Not sure

Do you already have a payment gateway (E.g. Stripe, Worldpay)

No Yes

Which payment gateway do you use?

Do you want to let customers know the payment options on the website?

Yes No

List the locations or radius that you want to target

List any brands that your business is affiliated with or that you specialise in

Website Requirements - Design and branding

Company logo

Please use existing logo I would like a new logo design I don't need a logo

Will you be be supplying your own images/video?

I will be supplying all media I will be supplying some media but require you to source others I won't be supplying any media

Do you want our photgrapher to take images of your business activities?

Yes No - Please select stock images that represent our brand

What is the primary Call To Action (CTA) that you want to promote?

Phone call Complete online form Book a meeting / consultation Request call-back Make an online purchase Engage with an online chat facility Contact via WhatsApp or SMS Other

Do you have or want a 'how it works' process to show customers how you operate?

Yes No

Please detail the steps involved

Website Look and Feel

Do you have a preferred colour scheme?

Yes Please choose a colour scheme for me

Please list the HEX or RGB refs required

If you have brand guidelines, please upload them here

Do you have a specific font(s) that you want to use?

Yes No

Please list any fonts here

Website Look and Feel - please click the 'Choose This' button on your preferred layout.

Design Options

Header1 Header2 Header3 Header4 Header5 Header6 Header7 Header8 Header9 Header10 Header11 Header12 Header13 Header14 Header15

Website Content

Home Page